Last Updated: 09 March 2026

The Fortune Travels respects your privacy and is committed to protecting the personal information of our customers, partners, and website visitors. By using our services or providing your information through our website, office, phone, or any communication channel, you agree to the terms outlined in this policy.

Information Collection

We may collect personal information such as your name, contact details, travel preferences, identification details, and payment information when you inquire about or book our travel services. This information is used only for processing bookings, providing travel services, and improving customer experience.

Payment Terms

All payments for tour packages must be made according to the payment schedule provided at the time of booking. For international travel packages that include foreign exchange components, the applicable Rate of Exchange (ROE) will be calculated based on the rate prevailing on the date of final payment.

Package Inclusions and Exclusions

All services included in your travel package will be clearly mentioned in the invoice or service voucher. Any additional services not included in the package, such as room service, personal expenses, excess baggage charges, tips, or special meals, must be paid directly by the traveler.

Hotel and Accommodation

Hotels are selected based on comfort and availability. In some cases, accommodations may be located outside the city center or replaced with hotels of similar category due to availability or special events. Standard hotel check-in and check-out times apply, and early check-in or late check-out is subject to availability.

Airline and Baggage

Air travel is subject to the policies and regulations of the respective airlines. The Fortune Travels is not responsible for flight delays, schedule changes, overbooking, baggage loss, or any other airline-related issues. Travelers must follow the baggage rules and guidelines provided by the airline.

Changes to Itinerary

While we make every effort to follow the planned itinerary, The Fortune Travels reserves the right to modify schedules, routes, or services due to circumstances beyond our control, such as weather conditions, road closures, government regulations, or operational requirements.

Personal Belongings

Travelers are responsible for their personal belongings throughout the journey. The company will not be liable for any loss, theft, or damage to personal items during travel.

Policy Updates

The Fortune Travels may update this policy from time to time. Any changes will be posted on our website.